Skip to content
BritIndex
Independent · source-cited · updated 2026-08-06

Britain,
indexed properly.

Why is my tax code wrong? Can my landlord keep the deposit? How do I register with a GP without a tenancy agreement? Who do I complain to about an energy bill? BritIndex answers the questions people actually search — plainly, with the source next to the claim, and with our own reasoning marked as ours.

Pages
156
Citations
1955
Topics
13
By topic

Pick the thing that's gone wrong

Twelve clusters, each written around a real moment: arriving, being hired, moving house, being billed, being fined, being scammed.

See all 13 topics →
How this site works

You should be able to check us

A reference site is only worth reading if you can trace every claim back to something you could have read yourself.

Cited to the body that decides

Every factual claim points at the department, regulator, tribunal or Act that actually governs it — not at another blog quoting a blog.

AI reasoning is labelled, not hidden

Where a page compares options or draws a conclusion no document states, it says so in a marked callout and lists it as AI-assisted analysis in the sources.

Devolution-aware

Health, housing, education and much of justice are devolved. Where the answer differs between England, Scotland, Wales and Northern Ireland, the page gives all four rather than describing England and hoping.

Dated, because rules move

Thresholds change in April, the energy price cap changes quarterly. Every page carries the date its facts were last checked so you know how much to trust the number.

Passages written by AI reasoning over the sources — rather than lifted from them — look like this block, and appear again in the source list as an explicit AI-analysis entry.

Read the method →
Quick answers

Asked and answered in sixty words

Short enough for a snippet, a voice assistant or a chatbot — then explained underneath for anyone who needs the detail.

Can a landlord evict me without a reason in England?Section 21 no-fault eviction has historically allowed it with two months' notice, but the Renters' Rights Act 2025 aboli…
Can a shop refuse to give a refund in the UK?Only for change of mind in a physical shop, if they have no policy offering one. They cannot refuse where goods are faul…
Can I get a hardship payment if I've been sanctioned?Usually yes, but it is a loan and it is never automatic — you have to apply. Ask through your Universal Credit journal, …
Can I register with a GP without ID or proof of address?Yes. NHS guidance is explicit that a GP practice should not refuse registration because you cannot provide identificatio…
Can my energy supplier bill me for energy I used years ago?Usually not. Ofgem bans suppliers in England, Scotland and Wales from issuing customers with backbills for energy used m…
Can my landlord change the locks while I'm out?No. Shelter says a landlord who changes the locks while you are out is illegally evicting you, and section 1 of the Prot…
Do I get paid time off on a bank holiday in the UK?Not automatically. There is no statutory right to a paid day off on a bank holiday, or to extra pay for working one. You…
Do I need a TV Licence in the UK?Yes, if you watch or record live television on any channel or service, or use BBC iPlayer at all. You do not need one fo…
How do I find out where my car has been towed?Ring TRACE on 0300 077 0100 if you parked in a London borough — it runs 24 hours a day and covers every London council. …
All 31 questions →

Not sure who to call?The directory of who actually handles what →Free · official bodies only